Data Protection

We are committed to protect your personal information and will collect, process and use your personal data exclusively in compliance with the principles of the Swiss Federal Act on Data Protection ("FADP") and the European General Data Protection Regulation ("EU GDPR") and in accordance with the principles described below.

1. General

The company responsible for the operation of this Website (“Website”) is Mercantil Bank (Schweiz) AG, with its registered seat at Kasernenstrasse 1, in 8036 Zurich, Switzerland.

On this purely informational Website Mercantil Bank (Schweiz) AG is presenting to you up-to-date information on the products and services offered.

When you visit this Website, some of your data may under certain circumstances be stored by Mercantil Bank (Schweiz) AG.

Personal data is all information relating to an identified or identifiable natural person or legal entity. This includes for example your name, your phone number and your postal and e-mail address.

We generally do not collect, process and use any of your personal data if you visit our Website for informational purposes only.

2. Web Analysis and Cookies

On our Website, we use so-called „cookies“. Cookies are small text files that are stored via your web browser on your hard disk. Cookies do not contain any information that could identify the individual user personally. You can set your browser not to save any cookies of this Website and you may also delete cookies automatically or manually. However, please note that by doing so you may not or no longer be able to use all the provided functions of our Website in full.

Where appropriate, we may use some of your data stored via cookies in accordance with the legal requirements on pseudonymous user profiles for advertising or market research purposes or to tailor our offers to your needs.

We also use the web-analysing tool Google Analytics by Google (Google Inc., USA) on our Website to compile anonymous user statistics. Google Analytics uses cookies. Only in exceptional cases will the information created be processed in the USA. Data protection laws in the USA are not equivalent to those in Switzerland. To ensure the protection of your personal data, we use a function which processes your IP address in truncated form only in order to prevent a direct personal reference. If you have any concerns in connection with the use of Google Analytics, you may block Google Analytics by installing e.g. a plug-in in your browser.

3. Data Transfer and Use of Data by Third Parties

We will not transfer your data to any third parties unless we are (i) legally required to do so or (ii) you have given your consent thereto.

For the maintenance of our Website we have to make certain personal data available to our hosting provider Nine Internet Solutions AG, Badenerstrasse 47, 8004 Zürich, Switzerland. With respect to this so-called contracted data processing, these service providers are also contractually bound to process your personal data for the same purposes as we do and in compliance with the respective data protection provisions (including the required security measures).

With respect to the further provision and processing of the services requested by you, your data may under certain circumstances also be transferred abroad. Please note that in foreign countries the retention, processing and transfer of personal data may be subject to other rules than those applicable in Switzerland. In such cases we will put in place the required contractual safeguards to ensure that any recipients abroad are bound by the same data protection standards.

4. Information, Correction, Deletion and Contact

You may at any time request information on the data saved on your person at no charge by using the contacts mentioned below. You may also request the deletion or correction of your data. You data will then be deleted or blocked at once, unless there are statutory data retention obligations on our part; in such cases your data will be stored but not processed until expiration of the retention obligation.

5. Contact

Please do not hesitate to contact us if you have any further questions concerning data protection and the processing of your personal data or if you would like to make a request for information on the data saved on your person. You can contact us at: or via the contact details provided in the legal notice on our Website.

6. Modifications

We reserve the right to modify this Privacy Policy from time to time. Any such modifications will be posted on this Website.


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